We pride ourselves on our high standard of customer service
But don't just take our word for it, read our customer reviews below.
What can one say. Well the service and help was second to none. From my first phone call to collect my new car was fantastic. I\'d never seen the car, apart from pictures. Spoke to Alex on the Monday, and car was serviced and mot and ready by Wednesday morning. Coming from the Scottish Borders I put all my trust in Alex and he never let me down. Would buy again in the future without a doubt thanks again.
Highly recommended garage, bought a nice fiat panda 4x4 recently and from the point of contact was kept informed by Alex who i dealt with for the whole process through covid 19. It was Alex who i met when they were allowed to reopen and he went through a very thorough sales process to make sure i was happy with the vehicle. The car was prepared and presented immaculately to a very high standard. Very happy.
Julie DinningAfter spending many hours searching for my next car I visited Mountsett Garage after seeing advertised just the car I was after Best move ever!! This fabulous family run business did everything they could to get the best deal for me, I'm thrilled with my car and the price was very fair. They really do care for customers, unlike the big garages i have used in the past, Mounsett will not let you down. I highly recommend! Thankyou so much to Paul, Joanna and the boys.
Jeffery WhiteTestimonial :My wife and I visited Mountsett garage on May 1st to view a BMW Z4. We had been looking for a suitable car for some time and travelled 180 miles to see this one. We were very impressed with the car which was immaculate as described. The family run business made us very welcome and there were no pushy sales techniques. Needless to say we are very happy with our Z4 which was serviced and MOTd on day of purchase. We would highly recommend this small friendly garage.
GEMMABrilliant customer service. Lovely genuine family run business. I have been a customer of Mountsett Garage for several years and always received top quality service. I needed a new car within a 5 day window. Unfortunately at the time the garage did not have what I was looking for. However this did not stop them delivering. Will, the owner went above and beyond to find the car I wanted. He even drove it back from London rather than me waiting for the car to be transported as it would have taken longer to arrive. I am so pleased with the Spec of the car (Audi A1) and even more pleased with the standard of service I was given. Highly recommend!
William LiddellGreat people to deal with .
It's the only place to go for a used car and fare priced
Dave NewtonI have now purchased three cars from Mountsett Garage and would now highly recommend them as the best garage I have ever dealt with and in fact just about to sell and buy using them again. I also recommended them to a friend to acquire a Bentley Continental and he is over the moon with the car that they provided.
Ed Johnson 3/8/2018Very highly recommended. The service, care and attention to detail is second to none. You can inspect cars as much as you want, including underneath on their in house ramps. They are friendly, very knowledgable about both every day cars and specialist performance cars (I bought an M3), and spend time to answer any questions you have. You can look at cars without any kind of pressure or "sales patter" from the team at Mountsett and they just make the process of buying from them a real pleasure. Thanks again and I will be back when I want my next car. Edward.
Erin JamisonVery highly recommended. The service, care and attention to detail is second to none. You can inspect cars as much as you want, including underneath on their in house ramps. They are friendly, very knowledgable about both every day cars and specialist performance cars (I bought an M3), and spend time to answer any questions you have. You can look at cars without any kind of pressure or "sales patter" from the team at Mountsett and they just make the process of buying from them a real pleasure. Thanks again and I will be back when I want my next car. Edward.
Malcolm C 29/01/2018I have to say I always love leaving comments on websites after receiving great service from truly nice genuine people. We were there on Saturday 27th Jan 2018 and bought a nice little Volvo C30 paying cash. Dealt the whole time with Paul the owner, lovely guy did us a good / very fair deal all parties very happy. Could not recommend highly enough, would definitely buy from here again. Thanks Paul.
Andrew 22/01/2018Found this vehicle through AutoTrader, and after viewing it, I contacted Mountsett Motors via phone and placed a deposit on the Car. I arranged to complete the purchase the following Saturday and everything was very smooth and professional. I have had the Car a week now and have no complaints, I will definitely consider this Garage again in the future.
Other work on my Alfa Romeo at another garage necessitated removal of part of air con system. Garage recommend Mountsett Service Centre for check, purge and re-gas of air con. Called without prior notice, but they carried out work without delay, efficiently, cost effectively and with great courtesy.
SOUL77 28/11/2017Living two hours away I had to trust Paul, the owner, who spent some time with me over the phone answering all the questions I had. On my arrival I was collected by the garage from the Durham train station (with 1h delay) finding the vehicle exactly as described. There is nothing better than a family run business. I happily drove home, honestly excited about this stunning vehicle. Plus the price was the cheapest on market as I spent some time looking around, so five stars and well deserved.
eddy 30/05/2017Testimonial :Highly recommend this garage their customer services is amazing really lovely family run business they helped me so much as my vehicle was written off due to a accident it\'s the best garage I have ever dealt with & felt really comfortable from the minute a walked onto the garage forcourt to the minute I drove off in my new car can\'t thank them enough
Source = www.mountsett-garage.co.uk
melanieb208 26/05/2017Testimonial :I would highly recommend this garage for exceptional customer care and service. what a great team nothing is a bother for them. And no pushy sales people just friendly normal people who put you at ease immediately and deliver what you want! I Wouldn\'t use anywhere else now, for certain Thankyou x
Source = www.mountsett-garage.co.uk